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Nova penalized for deception Nova Corp., the nation's largest English-language school chain, was ordered by the government June 13 to partially suspend business for six months for lying to customers about its services. Contracts with existing students, however, will be allowed to be renewed. "We have concluded that (Nova's way of signing up students) was extremely malicious," said a trade ministry official who briefed reporters about the order. The language-school chain, with about 480,000 students and 900 schools, tells prospective students they can book language lessons "any time" they want and at any Nova school nationwide. However, clients have complained that they were not able to book lessons during busy periods.
The Japan Times Weekly: June 23, 2007 |
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