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Government reprimands Toyota The transport ministry issued Toyota Motor Corp. with a directive July 21 to clean up its act after finding fault in the automaker's handling of information on car defects. Toyota must report back to the Land, Infrastructure and Transport Ministry by Aug. 4 on improvements it is making to its recall procedures. The ministry said Toyota must better handle safety information, including consumer complaints, so it will be able to issue more timely recalls. "We take this reprimand very seriously, and will take necessary measures to improve and reinforce our system," Toyota Senior Vice President Masatami Takimoto said. "I acknowledge that our system to handle information about (defects) was inadequate," he said.
The Japan Times Weekly: July 29, 2006 |
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