When doing business in Japan, one may have to pay extra attention to adhere to unique Japanese business customs. Non-natives may find it difficult to adjust. However, when it comes to business fashion, respectable attire is appreciated worldwide, including Japan.

The Japan Times has asked the executives of two prominent companies about how fashion helps doing business in Japan.

We asked the following questions: 1) How long have you been in Japan? 2) Will you describe your working experience? 3) What would be your best advice regarding doing business or working in Japan? 4) What is your favorite go-to brand or shop for your business style in Japan? 5) What are the most important accessories in your daily business style?

Fawzan Fareid

1) As of July 31, it will have been two years living and working in Japan.

2) Due to the language barrier, it was quite challenging. Despite that, the desired results and positive output have been due to a collective team effort and each member giving it their all.

Despite Japanese being a difficult language for me to learn, I’m grateful to the locals who are able to communicate in English with me. This indeed has helped me in my business ventures, in addition to settling down easily. Politeness, sensitivity and good manners are key.

Having worked in three different countries, I found Japan’s business culture uniquely different from others. The Japanese deliver service far beyond what was originally requested, leaving many customers highly satisfied. It is difficult to deny that Japanese take time to reach decisions, however this is by no means a reflection of inefficiency. Rather, it has to do with a difference in the decision-making process.

3) Everyone will encounter difficult moments or something that might seem unusual compared to their own country. The best way to be familiar with your surroundings and the new way of life is to learn the unique Japanese culture and language as soon as you arrive in Japan.

The Japanese simply are not interested only in the absolute results; they are equally interested in the process. It is important that we as foreign managers should not only focus on the results, but we should also stop to see how it could be done better.

The other important aspect is to be conscious of all first meetings, especially with senior management teams of larger organizations. As time passes and your relationship with customers strengthen, formalities will lessen.

4) Well it’s a choice between Brooks Brothers and Banana Republic when it comes to business style.

5) Business style accessories are highly important in our day-to-day life. Out of many accessories, I prioritize the necktie, wristwatch and cufflinks.

Jose Antonio Santoyo Llamas

1) One and a half years.

2) It is unexpected, adventurous and fun.

3) Patience. In Japan, it’s a matter of trust, not a matter of money. If you can be patient, develop relationships and overall deliver what you promise, then you will do well. Be ready to adapt. Don’t try to make people understand you, but you should work to understand them.

4) I love Comme Des Garcons, especially suits by Junya Watanabe. It is a way to keep a fresh look without crossing the line to the informal. Now, about shoes, I love Charles Tyrwhitt. It’s not the most luxurious, but extremely comfortable; something especially important for Japan since you have to walk or stand for long periods of time.

5) Cufflinks. There is no possible way to dress for work without cufflinks, no matter if you are just wearing a sports jacket and jeans. Cufflinks, cufflinks, cufflinks. There is just one place to find the best ones: Loewe. Also, a couple of colorful nice socks; they are always a great icebreaker.

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