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| Numerous features on the MyToyota.jp Web site take the hassle of making that important decision. |
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| Bilingual assistants will help guide you through the process, via phone or in person. |
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| When you're getting close to buying, translation can be provided at the dealership. |
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| And of course, you can give your dream car a test drive. |
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| When you're set, a Car Buyer's Assistant will help your fill out the necessary paperwork. All you have to do after that is get in the driver's seat. |
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| Anne and Stefan Murat with their 2007 Harrier Hybrid, purchased with the help of MyToyota's Car Buyer's Assistant Service. |
Anne and Stefan Murat, French expatriates who now call Tokyo home, used MyToyota.jp's bilingual Car Buyer's Assistant Service to buy a new car. Here's what Anne had to say about her experience:
Overall, how would you rate MyToyota's service?
It was excellent.
What aspects of the MyToyota service did you like best?
We both work long hours and didn't have the time to visit a lot of dealers trying to find the right car for us. With MyToyota we could use the Internet and e-mail to choose a car and set up the necessary appointments. MyToyota staff were always available when we needed them.
What car model did you buy?
A 2007 Toyota Harrier Hybrid.
Are you satisfied with it?
Yes, very much so.
What do you like best about your car?
The spacious interior, the hybrid engine, which is powerful but very economical, and how easy it is to drive.
What do you like best about owning a car in Japan?
We enjoy travel very much and the car gives us the the kind of freedom to explore Japan that you can't get using trains or buses. And Japanese roads are safe so it's a pleasure to drive.
What were your top criteria when choosing and purchasing your car?
We wanted something roomy with four-wheel drive because we enjoy skiing and sometimes carry quite few things. The hybrid engine was important because we didn't want to spend a fortune on fuel. Finally, there was the price. Fortunately, we were able to get a good deal through MyToyota.
What did you like best about MyToyota's interpretation service?
Interpretors were always available when we needed them and they were very friendly. Thanks to them we were able to get a better, quicker understanding of every step in the transaction.
What features on the MyToyota Web site did you find most helpful?
The description of the purchasing process was clear and easy to understand. We knew what was required before even getting started.
How do you rate the customer service at your dealership?
It's excellent.
Would you recommend the service to others? If so, why?
Definitely. It's a convenient and reliable way to buy a car.
Do you have any additional comments or thoughts about your Mytoyota car-buying experience?
I really liked how everything could be handled by MyToyota or the dealer. I always got all the information I wanted immediately without being told I had to call someone else. This made me very happy.
For more information, visit MyToyota.jp.
For details of their services, click here.
To go to the online application form, click here.
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