100 Next-Era CEOs in Asia 2012 -The region's best brightest, most promising-

Japanet Takata Co.

CEO Akira Takata

1948
Birthplace
Nagasaki/Japan
Message to young people
Do not think about the future too much. You and society are changing every day. Tackle an immediate task and devote yourself to what you like. Cherish the present and hang on to your dreams. Then you will find your way. Try hard.

During my college days, I belonged to an English Speaking Society (ESS) to learn the language in earnest. In those days I wanted to communicate using English with people from all countries. In 1970, when I was a university student, the Osaka World Exposition was held, and since the expo site was near my university campus, I often visited the site to speak to foreign visitors in English. The happiness I felt when I was able to communicate in English is still a vivid memory.

I found employment with a machinery maker that had a foreign trade department. I was assigned to work in Europe as a business interpreter when I was 23 years old. For about eight months, I traveled around Europe and came in contact with various peoples and cultures. It was a very valuable experience. At 25, I left the company and returned to my hometown of Hirato, Nagasaki Prefecture, to help my father, who was then running a camera shop, and came to be devoted to the world of photography and doing various kinds of jobs concerned with it, including photo printing services, sales of cameras and shooting sightseeing photos. We branched out into Sasebo, a town a little larger than Hirato.

In 1986 I opened my own camera shop and ran advertising on the local radio. One day, I introduced compact cameras on the air and, to my surprise, attracted a number of favorable reactions. This got me thinking it could be exciting if I could do this on a national scale. That is what led to Japanet Takata. I gradually expanded my network and started television shopping in 1994, catalog shopping in 1999 and Internet shopping in 2001, which has developed to form what is called a media mix.

Since I opened my camera shop, I have thought of various things to make our services better and more distinct. For instance, we launched a service to develop film within one day, instead of the usual two days. We’re always thinking of ways to provide beneficial and friendly services to customers. When we started television shopping, we went off to a studio in Tokyo or Fukuoka to film and it took around one month to be broadcast, which prevented us from quickly providing our customers with products. Now we have our own television studio and the shopping programs are filmed by our staff.

Aiming to ensure that our customers are satisfied and proud of their good purchase, we are doing our best in the selection of items with easy-to-understand instructions and warranty services.

Company Profile

Name
Japanet Takata Co.
Headquarters
Nagasaki/Japan
1986
employees
482 (including par-time workers)
business
Direct-to-home sales of home electronics, sporting goods, furniture, etc.
url
http://www.japanet.co.jp/shopping/jh/index.html